Profound Communication

Duration: Four Days - Split into 2 modules with one month interval
Location: We come to you. All training is delivered in-house 
Bespoke: Contact us here to discuss alternative duration, content or if your company has a context requiring specific sales training
Price: By quotation
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Communication Skills Training


Several well known psychological studies have concluded that when speaking, the words we say account for only 7% of its meaning. The rest is formed from the tonal qualities with which the words are spoken, and to a much greater degree the real message is hidden in the body language that accompanies the words.

Poor communication, and lack of communication is a leading cause of confusion, conflict, unforeseen cost, serious error, customer attrition, disciplinary proceedings, time-wasting and financial loss in business.

On this course you will learn the skills used by the world's top communicators. You will learn to listen in a whole new way and read non-verbal signals to recognise how different people organise their thinking, feeling, language and behaviour in a variety of contexts, and be able to respond in ways that make it easier for your listener to grasp.

You will be able to inspire, motivate, influence and change the perceptions of those around you in a profound way. You will be able to strengthen workplace relationships by motivating, leading, inspiring, problem solving, coaching, change management and selling at a whole new level.

Course Topics:

  • Understanding peoples' thought processes and how they interact with the world around them
  • Understanding how humans construct their communication
  • Reading body language
  • Recognising your own communication strengths and weaknesses
  • Utilising a variety of advanced language patterns
  • Uncovering the true meaning behind what people say
  • Expert information gathering and questioning tools
  • The hypnotic language patterns used in advertising and politics, and how you can use them
  • Using vocal skills to inspire and influence people
  • Using your own body language to influence, propose ideas and embed important messages
  • Challenging the neurological restrictions embedded in language
  • Building deep rapport and responsiveness
  • Using powerful models for conflict resolution
  • Using negotiation models to their full extent
  • Using models to stress-test policy, strategy proposals and decision-making
Included:
  • Training manual (which can carry your own branding)
  • Pre-course consultation
  • Post course evaluative feedback with Team Manager
  • Four days training provided
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